Brand or Performance? Why Ecommerce Marketers Can’t Choose Just One

May 12, 2025
Brand or Performance? Why Ecommerce Marketers Can’t Choose Just One

In 2025, the lines between brand marketing and performance marketing are blurrier than ever. For ecommerce businesses—especially DTC brands and Amazon ecommerce sellers—the choice isn’t about picking one strategy over the other. It’s about integrating both to build scalable, profitable, and sustainable growth.

Whether you’re launching an ecommerce startup, running a 9-figure business, or managing a fast-growing subscription based ecommerce brand, the balance between performance-driven metrics and long-term brand equity is essential. This blog explores why brand and performance marketing now go hand-in-hand—and how today’s ecommerce leaders are blending the two for maximum impact.

What’s the Difference Between Brand and Performance Marketing?

Brand marketing focuses on awareness, perception, and long-term equity. It’s emotional and storytelling-driven, aiming to build loyalty and recognition.

Performance marketing, on the other hand, is immediate and measurable—optimized for actions like clicks, purchases, or signups. Think Facebook Ads, Google Shopping, and influencer-driven promotions.

The main takeaway:
Brand = perception over time.
Performance = trackable conversions now.

Why You Can’t Afford to Separate Them in 2025

Modern consumer behavior doesn’t follow a clean funnel. People interact with brands across platforms (Instagram, TikTok, Amazon), in multiple formats (ads, organic posts, UGC), and at varying moments of intent.

Relying only on one approach—whether it’s pouring all your budget into Facebook ROAS or just focusing on polished branding—means you're likely missing massive opportunities.

Here’s what’s changed:

1. Social Commerce Has Collapsed the Funnel

According to a meta-analysis conducted by Shopify in 2025, consumers are shopping directly from platforms like Instagram and TikTok, turning discovery into instant conversions. That means storytelling and performance need to live side by side—in the same post, the same video, even the same caption.

2. Platforms Are Rewarding Brand-Led Content

Facebook and TikTok's algorithms now prioritize content that gets engagement over pure clicks. Branded content that doesn’t “feel” like an ad often performs better—ironically driving more conversions.

3. Consumers Expect More Than Product Pitches

With growing transparency and shifting consumer spending habits, shoppers are aligning with brands that reflect their values—not just the lowest price. In saturated places of the industry, like the Amazon ecommerce marketplace, your branding might be your only point of differentiation.

Data-Backed Evidence: What Do the Numbers Say?

  • Brands that integrate brand and performance marketing see 23% higher conversion rates over time (Shopify Enterprise Report, 2025).
  • DTC brands that invest in storytelling content on TikTok gain 42% more organic reach than those running purely transactional ads (ShiftHQ).
  • The best ecommerce branding efforts now include both short-term action and long-term affinity.

How to Blend Brand & Performance in Your Ecommerce Strategy

If you want to build a modern, scalable ecommerce business, it’s time to drop the “either/or” mindset.

Step 1: Start with a Strong Brand Identity

Even the most performance-driven ecommerce entrepreneur needs to stand for something. What is your tone, mission, visual identity, and customer promise?

Example: YETI’s marketing strategy is a perfect case study. Their branding evokes rugged adventure, but every email campaign, ad, and website call-to-action still drives performance.

Step 2: Design Creatives That Convert and Connect

Use creative assets that tell a story but are also built for clicks. UGC, short-form video, and “founder-led” content often strike the right balance.

Pro tip: The benefits of celebrity endorsement still work—but influencer partnerships need to align with brand values, especially for luxury brand marketing.

Step 3: Balance Your KPIs

Measure your ad performance, but don’t neglect softer brand metrics like:

  • Brand recall
  • Social shares
  • Time spent on site
  • Organic branded search volume

Yes, you want conversions. But tracking long-term ecommerce investments in brand is what keeps customers coming back—and fuels lifetime value.

Real-World Use Case: Amazon Ecommerce Strategy in 2025

Running an Amazon ecommerce business? You might think brand marketing doesn’t apply—but that’s outdated thinking.

Top Amazon sellers in 2025 are investing in:

  • Enhanced Brand Content (EBC) pages
  • Branded Amazon Storefronts
  • Off-platform ads that funnel traffic into their Amazon listings

They also pay attention to Amazon Prime pricing strategy, build brand awareness outside of Amazon, and even practice amazon vendor negotiation with a long-term brand vision in mind.

The main takeaway:
To grow on Amazon, don’t just optimize listings—build a brand around your products.

The Role of Platforms: Where Brand & Performance Meet

Here’s how major social platforms fit into the blended approach:

  • Instagram & TikTok: Use reels and UGC for performance, paired with branded storylines.
  • Meta Ads: Still strong for ROAS, but creative must be branded.
  • YouTube Shorts: Great for product explainers and founder-led storytelling.
  • Pinterest & LinkedIn: Underrated brand-building tools, especially for niche or B2B ecommerce.

2025 is not the year to compartmentalize your marketing strategies—it’s the year to synthesize them.

What the Future Holds: The “Brandformance” Era

We’re entering a “brandformance” era where marketing teams are no longer divided into separate brand and growth departments. Instead, the most effective ecommerce founders are building teams that understand how these disciplines amplify each other.

Expect to see:

  • Growth marketers with branding fluency
  • Brand directors who care about ROAS
  • CMOs redefining success across the full customer journey

If you’re serious about ecommerce investing, this is where the most scalable returns are coming from in 2025 and beyond.

Conclusion: Stop Choosing—Start Integrating

To compete in today’s ecommerce environment, you need both brand and performance marketing. Together, they build a flywheel of trust, conversion, and retention.

Whether you’re just figuring out how to start an ecommerce business on Amazon or preparing for DTC acquisitions, it’s not a question of which strategy is better—it’s about how well you can blend them.

Want to hear how real founders do it?

Subscribe to one of the best ecommerce podcasts, like the Operators Podcast, for lessons straight from the 9-figure founders themselves.

Resources:

  1. What is Social Commerce? Trends and Key Insights for 2025Shopify
  2. 20+ Top Social Media Sites and Platforms to Grow Your Brand in 2025Buffer
  3. How to Leverage Social Media for Your Ecommerce Business in 2025 - Shift