“Don’t let perfect measurement get in the way of good marketing.”
How do Ridge, HexClad, and Jones Road each structure Black Friday, Cyber offers differently?
Connor MacDonald (CMO, Ridge), Cody Plofker (CEO, Jones Road Beauty), and Connor Rolain (Head of Growth, HexClad) share how holiday marketing campaigns pull their ecommerce brands in completely different directions.
Shark Ninja becomes the opening case study, spending big on creator activations without measuring returns. The hosts counter with their own tactics, mixing steep weekend deal drops with full brand rebuilds between sales. The riskiest move this season turns out to be a discount that costs a brand its most loyal customers.
Cody dives into Winks, a fresh sleep brand he and four other 9-figure executives are building from the ground up, and introduces Operators Build, the show capturing the entire journey from scratch.
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Motion
https://9ops.co/motion-runneth
Haus
NeonPixel
Richpanel
https://9ops.co/richpanel-mops
Proppel
https://www.weareproppel.com/operators
Aftersell
https://9ops.co/aftersell-mops
Chapters
00:00:00 Cody Talks Life After JRB
00:06:07 Meet the Operators’ Brand
00:08:53 Winks Persona Strategy
00:16:09 AI & Building w/o Devs
00:22:50 Shark Ninja’s Creators
00:26:07 But What About the ROI?
00:32:42 Measurement vs Marketing
00:37:35 BFCM vs Holiday Offers
00:43:51 12 Days of Deals Backfire
00:48:49 New Launches & Sub Risk
00:51:03 Early Access & Branding
00:54:43 December Retention Push


